1. Introduction

SHEQ24 (Pty) Ltd ("SHEQ24", "we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform or interact with our website at www.sheq24.co.za.

2. Information We Collect

We collect the following categories of personal information:

• Contact information (name, email address, telephone number, company name)
• Professional information (job title, industry, organisation size)
• Usage data (how you interact with our platform and website)
• Technical data (IP address, browser type, device information)
• Compliance data entered into the SHEQ24 platform by your organisation

3. How We Use Your Information

We use your personal information to:

• Provide and improve the SHEQ24 compliance management platform
• Respond to enquiries and schedule technical demonstrations
• Send relevant compliance updates and product information (with your consent)
• Comply with legal obligations under South African law
• Protect the security and integrity of our systems

4. Data Storage & Security

All SHEQ24 data is hosted exclusively within South African data centres. We implement industry-standard security measures including field-level encryption for sensitive personal information, role-based access controls, and regular security audits. We do not transfer your personal information outside of South Africa without your explicit consent and appropriate safeguards.

5. Your Rights Under POPIA

As a data subject, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator

6. Contact Our Information Officer

To exercise your rights or for any privacy-related enquiries, contact our Information Officer at:
info@sheq24.co.za
4 Century Way, Century City, Cape Town, 7441