Incident Management Software
for South Africa.
From near-miss to Compensation Fund submission — SHEQ24 digitises the entire incident lifecycle. Log from the field, investigate with structure, generate OHS Act Annexure 1 reports automatically, and close corrective actions with a legally defensible audit trail.
End-to-End Incident Lifecycle Management
From the first report on the factory floor to the closed corrective action in the boardroom — every step is captured, tracked, and audit-ready.
Instant Field Reporting
Log incidents, near-misses, and first aid cases from any mobile device — even offline. Frontline workers capture the facts while they are fresh, eliminating the memory-loss problem of paper-based reporting.
OHS Act Annexure 1 Auto-Generation
The system automatically generates the prescribed OHS Act Annexure 1 report from the incident record. Submit to the provincial DoL within the seven-day deadline without manual form-filling.
COID Compensation Fund Documentation
Generate W.Cl.2 First Medical Reports and supporting COID documentation directly from the incident record. Ensure injured employees receive their Compensation Fund benefits without administrative delays.
Structured Root Cause Investigation
Guide investigators through 5-Why and fishbone analysis workflows. Every investigation is linked to the original incident and produces a documented corrective action plan with assigned owners and due dates.
Automated Escalation Alerts
Serious incidents trigger immediate notifications to the Section 16(2) appointee, safety officer, and HR. Overdue investigations and unclosed corrective actions generate automatic reminders.
Immutable Audit Trail
Every incident record, investigation note, and corrective action is timestamped and tamper-evident. Produce a complete, legally defensible incident file for DoL inspectors or litigation in seconds.
The South African Incident Reporting Legal Framework
The South African OHS Act imposes a seven-day deadline for reporting serious incidents to the Department of Employment and Labour. The COID Act requires employers to report occupational injuries within seven days of the incident and occupational diseases within fourteen days of diagnosis. Missing these deadlines exposes the employer to penalties and — critically — may prejudice the injured employee's Compensation Fund claim.
Beyond the reporting obligation, the General Administrative Regulations under the OHS Act require employers to maintain an incident register and to investigate every incident to determine its cause and prevent recurrence. The investigation record must be retained for a minimum of three years and must be available for inspection by a DoL inspector on demand.
SHEQ24 satisfies all these requirements automatically. The incident register is maintained in real time. Investigation records are linked to the original incident. Corrective actions are tracked to closure. And the complete incident file — from first report to closed corrective action — is available for DoL inspection or litigation at any time.
Facing a DoL inspection or COID dispute?
Our OHS compliance specialists have helped South African employers produce complete, legally defensible incident files for DoL inspectors and COID disputes. Let us show you how SHEQ24 protects your organisation.
Speak to an OHS SpecialistRelated SHEQ24 Modules
Incident management works best as part of an integrated SHEQ platform.
Stop managing incidents on paper.
Deploy a system that captures incidents from the field, generates OHS Act reports automatically, and produces a legally defensible audit trail — protecting your organisation from DoL enforcement and COID disputes.