Incident Management Software
for South Africa.
From near-miss to Compensation Fund submission — SHEQ24 digitises the entire incident lifecycle. Log from the field, investigate with structure, generate OHS Act Annexure 1 reports automatically, and close corrective actions with a legally defensible audit trail.
End-to-End Incident Lifecycle Management
From the first report on the factory floor to the closed corrective action in the boardroom — every step is captured, tracked, and audit-ready.
Instant Field Reporting
Log incidents, near-misses, and first aid cases from any mobile device — even offline. Frontline workers capture the facts while they are fresh, eliminating the memory-loss problem of paper-based reporting.
OHS Act Annexure 1 Auto-Generation
The system automatically generates the prescribed OHS Act Annexure 1 report from the incident record. Submit to the provincial DoL within the seven-day deadline without manual form-filling.
COID Compensation Fund Documentation
Generate W.Cl.2 First Medical Reports and supporting COID documentation directly from the incident record. Ensure injured employees receive their Compensation Fund benefits without administrative delays.
Structured Root Cause Investigation
Guide investigators through 5-Why and fishbone analysis workflows. Every investigation is linked to the original incident and produces a documented corrective action plan with assigned owners and due dates.
Automated Escalation Alerts
Serious incidents trigger immediate notifications to the Section 16(2) appointee, safety officer, and HR. Overdue investigations and unclosed corrective actions generate automatic reminders.
Immutable Audit Trail
Every incident record, investigation note, and corrective action is timestamped and tamper-evident. Produce a complete, legally defensible incident file for DoL inspectors or litigation in seconds.
The South African Incident Reporting Legal Framework
The South African OHS Act imposes a seven-day deadline for reporting serious incidents to the Department of Employment and Labour. The COID Act requires employers to report occupational injuries within seven days of the incident and occupational diseases within fourteen days of diagnosis. Missing these deadlines exposes the employer to penalties and — critically — may prejudice the injured employee's Compensation Fund claim.
Beyond the reporting obligation, the General Administrative Regulations under the OHS Act require employers to maintain an incident register and to investigate every incident to determine its cause and prevent recurrence. The investigation record must be retained for a minimum of three years and must be available for inspection by a DoL inspector on demand.
SHEQ24 satisfies all these requirements automatically. The incident register is maintained in real time. Investigation records are linked to the original incident. Corrective actions are tracked to closure. And the complete incident file — from first report to closed corrective action — is available for DoL inspection or litigation at any time.
Facing a DoL inspection or COID dispute?
Our OHS compliance specialists have helped South African employers produce complete, legally defensible incident files for DoL inspectors and COID disputes. Let us show you how SHEQ24 protects your organisation.
Speak to an OHS SpecialistRelated SHEQ24 Modules
Incident management works best as part of an integrated SHEQ platform.
Frequently Asked Questions
What are the OHS Act requirements for incident reporting in South Africa?+
Under the South African Occupational Health and Safety Act 85 of 1993, employers must report any incident that results in the death of a person, or that results in a person being injured to such an extent that they are likely to die, lose a limb or part of a limb, or suffer permanent physical defect. The report must be made to the provincial Director of the Department of Employment and Labour within seven days using the prescribed form (OHS Act Annexure 1). SHEQ24 generates this report automatically from the incident record.
How does SHEQ24 handle COID Compensation Fund reporting?+
SHEQ24 generates the W.Cl.2 (First Medical Report) and associated documentation required for Compensation Fund claims under the Compensation for Occupational Injuries and Diseases Act (COID Act). The system captures all required fields — nature of injury, body part affected, estimated time off work, and treating medical practitioner details — and produces the completed form for submission to the Compensation Commissioner within the prescribed timeframe.
Can SHEQ24 manage incident investigations and root cause analysis?+
Yes. SHEQ24 includes a structured incident investigation workflow that guides investigators through root cause analysis methodologies including the 5-Why technique and fishbone (Ishikawa) analysis. Each investigation is linked to the original incident record, and corrective actions are assigned to responsible persons with due dates and tracked to closure. The complete investigation record forms part of the legally required incident file under the OHS Act General Administrative Regulations.
Does SHEQ24 support near-miss and hazard reporting?+
SHEQ24 supports the full incident spectrum — from near-misses and first aid cases through to lost-time injuries and fatalities. Near-miss reporting is accessible via mobile device from the field, encouraging a proactive safety culture. All near-miss records feed into the HIRA (Hazard Identification and Risk Assessment) process, ensuring that identified hazards are formally assessed and controlled before they result in injury.
Stop managing incidents on paper.
Deploy a system that captures incidents from the field, generates OHS Act reports automatically, and produces a legally defensible audit trail — protecting your organisation from DoL enforcement and COID disputes.